Effective Date: January, 2025
At www.analyticsbosipha.com, we strive to provide high-quality website development services that meet our clients’ expectations. This Refund Policy outlines the terms under which refunds may be granted.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Project Cancellation by Client: If a client cancels the project before work has begun, a full refund may be issued, minus any processing fees.
- Failure to Deliver: If we fail to deliver the agreed-upon services due to our own inability, a partial or full refund may be provided, depending on the extent of work completed.
- Unsatisfactory Service: If the client is dissatisfied with the service, a refund request may be considered, subject to a review of the work completed and efforts to resolve the issue.
2. Non-Refundable Situations
Refunds will not be provided under the following conditions:
- The client has approved and accepted the final work.
- The project is delayed due to client inactivity, lack of communication, or failure to provide necessary materials.
- Changes in client requirements that deviate from the original agreement.
- Any third-party fees or services incurred during the development process.
3. Refund Request Process
To request a refund, clients must:
- Submit a written request to info@analyticsbosipha.com within 10 days of project initiation or completion.
- Provide a detailed reason for the refund request along with any relevant documentation.
- Allow up to [Insert Timeframe] days for review and processing of the request.
4. Partial Refunds
In cases where partial work has been completed, a proportional refund may be issued based on the work completed and expenses incurred.
5. Contact Information
If you have any questions about our Refund Policy, please contact us at:
Analytics Bosipha
Email: info@analyticsbosipha.com
Website: www.analyticsbosipha.com
By using our services, you agree to this Refund Policy.